November 15, 2019, Santo Domingo.- As part of the awareness and internal communication activities, the National Competitiveness Council presented the essential information of the Quality Management System (QMS) to its employees, who will support the continuous improvement of the processes and procedures necessary to implement quality management in the institution.
The adoption of a Quality Management System is base on a strategic decision, so that the organization can help improve its overall performance and provide a solid foundation for sustainable development initiatives.
The meeting organized by the Quality Management Unit, explained the principles, concepts, process map, approvals, among other issues related to the quality department.
Desiree Ulerio, in charge of the Unit, stressed that “the implementation and maintenance is under the responsibility of the executive management, with the direct support of the Quality Council, to boost the competitiveness of the Dominican Republic through the implementation of the QMS aimed at meet the requirements of our customers and continuous improvement.
The availability of a Quality Management System in accordance with the UNE-EN ISO 9001: 2015 Standard for the internal processes of the institution consists of two essential aspects: Generation of Strategic Information and implementation of Public Competitiveness Policies.
At the end of the event, the officials that make up the Quality Council delivered an informative dossier, which includes information and data of interest to the QMS, easy to read and consult. Similarly, through the institutional portal all information concerning internal and external initiatives published, in order to promote good practices in transparency, quality and public management.